Post-pandemic India witnessed a debt crisis. India’s household debt surged to 39.1% of GDP. The middle class accumulated a ~ $245 Billion burden of outstanding personal loans (2024).
Despite the severity, ‘Debt’ remained a taboo topic. Societal stigma prevents people from speaking out. Borrowers were suffering in silence – facing brutal harassment from recovery agents, legal threats, & severe mental health decline – believing they were alone.
Indian middle class in metros, Tier 1, and Tier 2 cities, including MSMEs – fueling the economy. Our movement targeted borrowers struggling with outstanding personal loans reaching approximately $245 billion in 2024 and MSMEs affected by the increasing MSME NPA ratio at 11.2%.
To drive awareness and adoption of debt management – a new-to-India category, transforming a fintech product/ service into a national mission to build a stronger, more stable, and aware middle class – backbone of the Indian economy.
We wanted to break the paralyzing ‘Debt Silence’ – that prevents the middle class from seeking help making SingleDebt (India’s 1st & only debt management solution), the first port of call aimed to empower individuals with the safety to express & foster a nation grounded in financial & legal literacy.
Not just as a service, but as the leader of a new-to-India category: Debt Management
We moved beyond the traditional approach of transactional advertising. We engineered a cultural awakening, a national movement.
Create a safe, empathetic environment where ‘financial stress’ could be discussed openly, shifting the narrative from ‘shame’ to ‘solution’.
SingleDebt as the only ethical & legal solution for millions caught in the debt trap. Converting passive awareness into active adoption by replacing fear-based messaging.
Address India’s financial literacy gap with only 27% meeting basic financial literacy standards.
We launched a national awakening – ‘The Debt Free India Movement’, reaching India’s middle class & MSMEs on platforms they are present. Creating a ‘Phygital’ ecosystem to bridge the gap between digital awareness & on-ground relief.
The conversation went mainstream with the DFI web destination, DFI petition as a clarion call & the emotionally resonant DFI (Karz Mukt Bharat) Song to make a harsh reality easy to talk about & Spread.
“We built trust & open discussion with client stories, expert endorsements & educational content. The robust content plan with blogs, Quora answers & PR articles educated the audience & built confidence.”
provided a seamless customer journey with 24/7 real-time updates on creditor communications, payment tracking, legal assistance & educational resources.
Our reach extended beyond digital channels with on-ground initiatives:
We moved the audience from awareness to conversion,
Turned a taboo topic into a widespread conversation, with total views across platforms reaching 80 Million. The movement effectively educated over 900,000+ people about debt-free living.
“Karz Mukt Bharat Song” garnered 71k engagements and organic traffic grew by 175.8%. The blogs generated 76k Organic Clicks and had an impressive 97% engagement rate.
Traffic campaigns, with a 2.50% CTR, effectively drove users to consume in-depth resources and generated an average 150+% spike in lead generation two consecutive quarters.
Beyond the numbers, DFI fostered a community. Influencers played a crucial role, reaching over 900,000 unique people and generating over 400,000 engagements. YouTube watch hours jumped to 251 hours, showing active commitment.